call us you’re straight through to a support Technician. Through our
bespoke customer management system we manage your incident from the
initial logging of the call through to software patches, service
updates and on/off site technical help.
people, Real answers. We are not a call centre, we have a dedicated
team of technicians who become an extension of your own staff, familiar
with you and your team and who take pride in solving your IT incidents.
constantly looking at ways to improve our service delivery to our
clients and are proud to say that over the last 12 months we have
consistently resolved more than 80% of our service request s in less
than 90 minutes.
We believe that with over 15 years experience in the IT industry we
have a wealth of knowledge which means that, as a client, you will
benefit from our expertise with your problems resolved faster.